Long Term Holds

Orders on Hold - At times, our team will catch potential photographer errors, and we will put your order on hold in order to see if you would like to update your order or proceed as-is. 

Archived Orders - If we do not hear back within two weeks, your order will be archived. 

Deleted Orders - If we do not hear back within six months, your order will be removed from our archive, and any part of your order that has been created will be discarded. We will issue RedTree credit for the value of that which has not been started in production.